As a first time home buyer during the Covid pandemic, I was worried about the additional challenges I would be facing during such uncertain times. Ed quickly instilled confidence. What impressed me the most wasn't just his comprehensive knowledge and experience of the area and market, but his ability to know what to say and when to say it. He gave me the tools and knowledge to navigate down the home buying path, at times simply guiding me and giving me a sense of control, but also stepping in and providing clear cut advice when he knew something just wasn't right for me. Communication was always clear and efficient. The market was difficult for buyers, and frustrations arose with homes selling in as quickly as a day. Ed ensured we acted quickly and effectively, and I was ready to make aggressive but fair offers with Ed's guidance. When the time came to place an offer on the home that I now own, Ed advised me on the best negotiation and we quickly came to a deal with the seller. Issues that came up during the inspection were quickly and firmly addressed thanks to Ed's quick call to action for 3rd party assessments. I am grateful to have had Ed alongside me during the buying process, and I know I will want him there again when the time comes to sell.