starstarstarstarstar over 3 years ago
Can't imagine any better: Excellent!
Donna Wood and our selling experience with her was unequivocally top-notch. Her level of market knowledge was so impressive, from what best to do to the house to prepare for listing, to comparables for appropriate listing price, to immense help with the estate sale and more.
All Donna's input, information, availability to both field and answer all our many questions was instrumental in making what would have otherwise been a very stressful time (moving mom over 1000 miles away, and myself being 1000 miles away) one of honestly pretty much zero stress. I didn't think that could be possible! But Donna handled everything so professionally, compassionately, with a knowledge base I personally could never even have imagined existing.
Any situation that came up was deftly and quickly handled, all the way through and beyond closing.
Donna's communication, which is so incredibly important in real estate, especially so given our circumstances, was extraordinary! Emails, texts, and phone calls were sent/made or returned promptly/in an appropriately timely manner. We never once had to wonder when we'd hear back. All communication, on all the various aspects of selling/listing/closing were thorough and clear; questions were answered before I even knew I'd have them! Any questions remaining were attended to promptly, courteously, professionally, and personally. We were treated as people whose time, concerns, and lives were important. Donna gets business done, while being sincere, kind, smart, assuring & delightful.
Decisions we had to make were made so much more easily with Donna's vast experience, confidence, knowledge, and explanations.
It was a wonderful experience dealing with a wonderful realtor. We were a smidge terrified going in to this (so much was involved), but Donna guided us through with such a degree of pervasive experiential knowledge and foresight, and unmitigated ability, that our hopes and expectations were not just met, they were exponentially exceeded!