"Donna realized that she was my eyes and ears since I was buying remotely. She gave me nice videos of the properties I was interested in and that was invaluable. Also, she recommended a really, really good home inspector, Jim Mitchell, who would take time after each of the two inspections I had done to answer my questions forthrightly. Donna kept me aware of each step of the closing process. After I passed on the first home I had made an offer on due to a poor home inspection, Donna was totally accepting of my decision and stayed right with me as we went on to the next property."