While we selected Donna because my brother had recommended it, we found her to be fully knowledgeable of the local market even as it was changing. Further she quickly realized how we came to decisions both in the affirmative and in the negative. That was important especially to me because I don't waste much time debating over what I tolerate or don't. At the same time she had the grace to point out truth.... that is often a rare talent to have. Berkshire is fortunate to have Donna. Donna stayed fully engaged in the process even when she was on vacation she made sure to have another agent ( Bobbie ) fully briefed and we found her to be very helpful as well.In fact that is the week we made the offer on the house. We know that Bobbie was communicating with Donna on her vacation not by Bobbie telling us but rather by a short delay in certain situations but then a clear direction that we read as getting direction from Donna. smile Donna knows the community both from the market but also the people and what they do. She came by this we believe because she is engaged in the work of building her community and the company she works for in and everyday way. Donna Steponaitis brings solid help to those she serves and people can see that quickly and can be comfortable that she is there to help.