This is a well oiled machine providing 24/7 service. We purchased our dream home in 2020 & sold our home in 2021, after being on the market 2 weeks, using the MercFoss Team. Although Donna has a wealth of experience guiding us threw every step in the process of selling & buying our dream home, Donielle & Chris are vital integral members of the team. Donielle has endless patience & creativity in finding homes & showing us homes that meet our needs & interests. She stayed on top of the homes we viewed promptly notifying us of any change in list price. Chris has significant social media experience in showcasing homes, holding virtual open houses, & preparing contracts. So thankful to this team for their professionalism, expertise, & guidance. We are thrilled with our new home & the speed at which they showcased & sold our home.

I moved from out of town and Donna nailed it with just the information I had given her on the phone about what I wanted . Bought the first house I walked into! My first choice of neighborhood, style and size if home. And she is a kind and thoughtful and thorough professional.

This is the second or third(?)transaction with Donna. She is trustworthy and professional and always available for communication via phone! She has become a friend, and will be our realtor for all future transactions. We highly recommend her and her team.

Thanks to Donna we successfully sold our house at a great price, at the right time and with a slightly complicated schedule necessary for our situation (closing date, rent back, etc.) . Donna and team gave us great advice on how to get our property ready for sale, where to invest in 'fixes', and how to price it. She was very attentive to our needs and her experience helped us get the deal that worked best for us. Thanks Donna!

We are so lucky to have had Donna as our agent to quickly find us a fabulous home in Lake Forest for our family despite low inventory, multiple offers, and in a global pandemic. We learned a lot from Donna because she’s a pro and works with a team of pros so you’re in good hands when random things come up related to a home purchase. Donna loves what she does and it shines through. It’s important to have a smart and caring agent like Donna (and her team) because you are entrusting them with a major life event. Donna kept us on course the whole way from start to finish. Donna said on our very first call that she’d find us a house. Then, coincidentally on my birthday, she found us the house...and we signed a contract that same day. We still can’t quite believe that we are living in Lake Forest and we have Donna and team to thank for that. This review would be too long if I wrote all the other amazing things Donna did (so you’ll just have to see for yourself by working with Donna and her team).

Donna was a capable and personable agent. We would recommend her without reservation.

Our townhouse sold in 2 weeks at an amazing price during COVID. Everyone’s health & safety was a priority. Donna & her team were very knowledgeable with their years of experience. They expertly handled every aspect of the process, pricing, marketing, showings, offers, negotiations, working with attorneys, the inspection & final walk through. This is a stressful process & you need their highly professional & personable team to guide you through every aspect! Could not have gone smoother!

"Donna listed our Lake Forest home for a showing on a Saturday we had two offers sight unseen, we had a total of 7 offers and closed showings on Sunday night. We were able to get above asking and Donna and The MercFoss Team were able to sell the house while I still had a tenant residing there. We were able to close in 45 days!" Grant Bonser

Donna Mercier is like a good friend helping you to find the property that you will call home. Donna worked with me for approximately two years in finding the house that would suit my families needs. Her knowledge of the industry helped me to see potential in properties yet she never pushed. She put the same effort forth throughout the time we spent. As a result of her knowledge and excellent communication skills we purchased a wonderful house at a great price in a sellers market. I recommend Donna and her team to anyone looking for a professional, knowledgeable and caring group to sell or purchase a home.

Donna help me over the years on 3 different home purchases. They all turned out better than my expectations