Donna Ciccarelli

I would recommend Donna to anyone in the Austin area looking to sell their home. Donna truly wants the best experience and outcome when it comes to selling your home. The personal time she put into educating us on the sales process was wonderful. She was patient in answering all of our questions. When she is with you Donna gives you her undivided attention and is not constantly checking her phone. Even though it has buzzed and binged 100 times. What was completely unexpected was the care and time Donna took in staging our home to look like a model showroom home! You will be well taken care of with Donna!

Donna is outstanding. We go to the same church as her, and though we had never met prior to our first showing, the moment she began representing us, it felt like we had known each other for years. She advocated for us and our hopes and desires every step of the way. She was easy to reach and went above and beyond to be there for us throughout the process. Also, she understood our taste and what we were looking for before we did! As first time home buyers, we had family giving us advice constantly, and each time they brought up a question or concern my response was, “Oh yes, Donna told us about that...” or “Donna is taking care of it!” Her knowledge is extensive and her care for others is immense! I truly couldn’t imagine buying a home without Donna on our side! We plan on living in our home for many years, but if for some reason that changes, I know who we’ll call!

This is the third property I acquire or sell with Donna and she is simply the best realtor in Austin. Donna and Anastasia kept me organized and informed along the process with outstanding customer service, they tracked the status of all milestones and were always easy to find when I had questions. Donna knows her stuff. I bought a fairly new construction home a few years back with Donna, and this time we purchased one built in the 1930s. And Donna knew a lot more than the owners and the sellers about these homes – particularly the details surrounding homes in historic districts. Finally, because of Donna’s experience, we were able to win a multi-offer opportunity and overcome multiple challenges in the negotiations, conditions and escrow processes.

Donna helped us find our dream home in an extremely competitive market! She really listened to what we wanted and helped us get exactly what we were looking for. She was responsive and professional. I would highly recommend her.