When my wife and I attended an open house at our new home, Deolinda was with us the entire time. Later that day, we were under time constrains to submit an offer. Deolinda was with us every step of the process and was always available to talk to. The part that I will never forgot is when we hit several setbacks. I almost appeared that the seller and agent might be rethinking asking for bids too early. She said " Don't worry, they will not take OUR house from us. Deolinda right then and there treated the whole process like it was her own house. I knew once she said " our house", that she would do anything humanly possible to put us in our dream home. I was not worried. So if you want someone that will personalize your home selling or buying experience, I highly recommend Deolinda Furtado. We have been in our dream house 5 years now and never forgot how Deolinda helped us.