Absolutely a Five Star experience! Deanna helped my 97-year-old Dad sell his home in Rochester. She was everything we hoped an agent would be. She was very knowledgeable about the selling and buying of homes (pricing, deeds, title insurance, variances, where to get needed information; even had curb, decorating and painting tips.) She was very thorough, precise and complete in all paper work. On top of that, she is a genuinely warm and caring person. She went to Dad's assisted living home to explain forms and sign papers and was so patient and reassuring in answering all of his and the family's questions and worries. She did not rush us through any of the process. She returned phone calls very quickly and kept us informed and updated with all the latest happenings and showings through emails, texts, and phone calls. She was great every step of the way, even having an open house during the holiday season! She was a great choice for our realtor.