"I wanted to select a broker that identified as a woman of color, as I myself am a woman of color, b
I wanted to select a broker that identified as a woman of color, as I myself am a woman of color, because I wanted to know that I could work with someone with that lived experience and cultural competence.
I trusted Dalia's expertise throughout the entire process. I appreciated that Dalia sent us documents and then requested a call to go over them because they are tedious documents. I could tell she had our best interests at heart by her laying out many options, including pros and cons, and I never felt as though she was rushing or pushing us to make decisions. During escrow, I appreciated her contacts with termite companies, inspection companies, etc to facilitate the inspection process and ensure we understood any concerns with the property before we removed all contingencies. I felt comfortable voicing my concerns/questions with the property/seller/etc knowing she took them to heart and would help me answer/problem solve to the best of her ability and help me do additional research when she did not know the answer.
Dalia was very professional and available at all times. I credit the smooth close of escrow to her diligence and determination. I have heard horror stories, especially considering the present market, so I braced myself but was able to avoid all of that in large part due to Dalia's expertise. Even the seller commented on how pleased he was with Dalia's work. In my eyes, she also went above and beyond because she was able to negotiate the seller to provide us a credit, which is no easy feat in this market.
This was my first home purchase and although it was difficult to make time due to my busy schedule, it went smoothly overall so I am very content with it. I would recommend Dalia to my friends and family.