Cyndi is very energetic and is a "get things done" person. Open communication is important to her. When I called her, if I had to leave a message, she was quick to return my call. She contacted contractors for needed repairs. She offered assistance to help us to clear our home of things we couldn't keep. She saw to it that trash collection agency was called for special pick up when we left. She also returned electronic equipment to our cable provider. She could always make time to meet with us. Great Help.