I had the good fortune of being referred to Crystal by a friend. I am so glad I called. She helped my mom in purchasing a new house. She was very patient and helped explain things to my mom in a way that she could understand it and sometimes multiple times. Anytime my emailed or texted Crystal she always answered quickly and made my mom feel as if she was her only client. Her customer service is top notch. Her knowledge of the market, paperwork, protocol all top notch. I never worried once that Crystal didn't know what she was doing or was trying to take advantage of my mom. I would recommend Crystal for any buying or selling needs you may have.