CORTNEY WENT ABOVE AND BEYOND NORMAL STANDARDS , IN MY OPINION...SHE WAS VERY KNOWLEDGABLE..SHE KNEW HER STUFF...SHE BROKE THINGS DOWN FOR ME, SO I COULD UNDERSTAND. SHE MADE THINGS EASY FOR ME..BECAUSE OF HER, IM IN MY HOUSE TODAY. TO BE HONEST, I DONT THINK I COULD'VE DONE IT WITHOUT HER..TO RATE HER ON A SCALE OF 1-10, SHE'S A 10+