Cheryl's profile

Cheryl's reviews

  4.7  
Cheryl has 15 reviewsacross 6 different locations, showing 12.
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Buyer review
Trusted Expertise in Fountain Hills
4 months ago
Trusted Expertise in Fountain Hills

We’ve bought two homes and sold one in Fountain Hills, and Cheryl was our agent for all three transactions. After working with her multiple times, we can say without hesitation that she has her finger on the pulse of the Fountain Hills market. For both homes we purchased, Cheryl had advance knowledge of opportunities before they were widely available and got us in early—well ahead of other buyers. That kind of local insight made a real difference in competitive situations and ultimately helped us secure the right homes. We trusted Cheryl enough to make offers based solely on her descriptions during FaceTime walkthroughs, which speaks volumes about both her judgment and her use of technology. She consistently leveraged tools like video tours to our advantage, saving time while still giving us confidence in our decisions. Cheryl is also a tough and effective negotiator. She provided clear, thoughtful advice on pricing, terms, and conditions, and never hesitated to advocate strongly on our behalf. At the same time, she was always ethical and professional, making sure every decision aligned with our goals and best interests. On a personal level, she is simply easy to work with. Cheryl was always available, responsive, and proactive. She did all the legwork—screening properties, narrowing options, and bringing us only the homes that truly fit what we were looking for. Once she understood our priorities, she pursued them relentlessly. Cheryl combines deep market knowledge, smart use of technology, strong negotiation skills, and genuine care for her clients. We wouldn’t hesitate to work with her again and recommend her wholeheartedly to anyone buying or selling in Fountain Hills.

Buyer review
5 star experience
5 months ago
5 star experience

⭐️⭐️⭐️⭐️⭐️ We had an exceptional experience working with Cheryl Miller-Kelley. From start to finish, she went truly above and beyond to help us find the perfect home. Cheryl showed us more properties than I can even remember, never once making us feel rushed or pressured, and always keeping our needs and preferences top of mind. She was consistently punctual, professional, and incredibly responsive. Communication was seamless—she kept both parties informed every step of the way and handled details with clarity and confidence. Her knowledge, dedication, and calm guidance helped us navigate the process smoothly and ultimately secure a wonderful deal. We are so grateful for Cheryl’s hard work and commitment, and we would highly recommend her to anyone looking for a real estate agent who genuinely cares and delivers exceptional results.

Buyer review
⭐️⭐️⭐️⭐️⭐️ A True Gem of a Real Estate Agent
5 months ago
⭐️⭐️⭐️⭐️⭐️ A True Gem of a Real Estate Agent

Working with Cheryl has been an absolute gift. She went above and beyond at every stage of our home-buying process—from tirelessly searching for the right property to making sure every detail was handled with care. Not only did she find us the perfect home, but she also worked incredibly hard coordinating and overseeing all the necessary repairs before we moved in. Because of her dedication, organization, and proactive communication, we were even able to move our closing up by an entire week! That level of commitment is rare, and it made such a difference in our experience. Cheryl is knowledgeable, responsive, and truly invested in her clients. She treats every step as if she were buying the home herself. We are so grateful for her and couldn’t recommend her more highly. She is a true gem in the real estate world.

Seller review
Cheryl gets it done
5 months ago
Cheryl gets it done

Cheryl goes above and beyond to make things happen. Professional, persistent and determined. Great to have her in my corner.

Seller review
She knows markets and sold mine in the 1st day of listed. Amazing!
5 months ago
She knows markets and sold mine in the 1st day of listed. Amazing!

Many thanks for Cheryl Miller-Kelley! She did sell my home in the 1st day of listed. Great supports every steps and wonderful communications made the process goes smoothly. She is on top of market and knows the history of homes. That is why I trusted her and she delivered the great outcomes. Big thanks to Cheryl Miller-Kelley.

Seller review
Beware - Don't hire this one!
10 months ago
Beware - Don't hire this one!

My experience working with Cheryl Miller-Kelley was extremely disappointing. As a licensed real estate agent myself, I understand the industry standards and expectations, which makes this experience all the more frustrating. I initially hired Ms. Miller-Kelley to list my $1,350,000 property. Despite my professional courtesy in offering her this opportunity during what was a slow period for her business, she seemed to treat my listing as an inconvenience rather than a valuable client relationship. Shortly after our initial discussions, she informed me she was changing brokerages to MCO Realty. Having previously worked with this organization, I had serious reservations about proceeding. When I attempted to withdraw from our arrangement prior to signing a formal contract, Ms. Miller-Kelley repeatedly contacted me, pleading for the opportunity, which I reluctantly granted. Unfortunately, immediately after securing the signed listing contract, her level of service declined dramatically. She left town on vacation, leaving me to handle virtually all aspects of the sale myself, including: hiring and paying for a professional photographer, creating the property listing, conducting showings for potential buyers, negotiating the sale terms, reviewing and managing all paperwork and legal documentation with the escrow company. By the time Ms. Miller-Kelley returned from her vacation, I had essentially completed the entire transaction without her assistance. I was fully anticipating that she would do the honorable thing and discount her fee dramatically due to her lack of involvement with my listing. However, despite providing no meaningful service under our agreement, she insisted on collecting her full commission, citing the binding nature of our contract. I would strongly advise potential clients to seek representation from an agent who prioritizes service and client satisfaction over commission.

Buyer review
Great communication, exceptional knowledge of the local real estate market
11 months ago
Great communication, exceptional knowledge of the local real estate market

Cheryl did a great job of sorting out potential homes suited for us. In addition, she provided insight and guidance that helped us focus on the right property. Her long term experience was helpful in navigating the contract process and closing the purchase successfully. A pleasant personality and great to work with!

Seller review
Outstanding Realtor Support for Out-of-Town Seller
12 months ago
Outstanding Realtor Support for Out-of-Town Seller

I had a great experience working with Cheryl Miller-Kelley to sell my condo in Scottsdale. From the beginning, she was incredibly responsive and flexible, especially when it became clear that some upgrades were necessary to make the unit more appealing to buyers. Since I don’t live in Scottsdale, I truly appreciated her hands-on support in coordinating repairs and improvements — she connected me with reliable professionals and ensured everything was completed in a timely manner. She also offered thoughtful guidance on pricing and helped me understand what changes were truly necessary versus what wouldn’t add significant value. Her insights and local market expertise made the process smooth and efficient. I highly recommend [Realtor’s Name] to anyone looking to sell in the area — she made a potentially stressful process feel manageable and even enjoyable.

Buyer review
AZ Real estate expert and very tentative to cross country movers!
12 months ago
AZ Real estate expert and very tentative to cross country movers!

Cheryl was amazing, she treated me like family from day one. She guided me through start to finish in finding a home for my family and I from the opposite side of the country. She was always looking out for my best interests and ready to go to bat for me at a moments notice when something came up. I cannot recommend Cheryl enough, she is a real treasure and I will never use anyone else.

Buyer review
Awesome Follow-up
about 1 year ago
Awesome Follow-up

Cheryl Miller-Kelley was very professional throughout the buying process. She had outstanding follow-up and was very knowledgeable with the buying process and communication. She also had excellent follow-up after the sale was made to insure a smooth transition. I would highly recommend Cheryl to be on your team for your next buying opportunity.

Buyer review
Hard working & motivated!
about 1 year ago
Hard working & motivated!

Cheryl Miller-Kelley was fantastic to work with. First she had a thorough market analysis done, walked us through all the market comps in the area, and then gave us an honest evaluation of what our home would sell for. She was pretty much right on target with that. Cheryl did an exceptional brochure of our home that was handed out to prospective buyers. She also did a very wonderful video of our home that she put on social media. She worked tirelessly on doing open houses until our home was sold. We would highly recommend Cheryl Miller as a real-estate agent for anyone buying or reselling a home.

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