Chereda put herself in my shoes, took my problems as hers and helped me sell my condo. She was always patient, and calm. Even though the bank was being a pain, she never gave up, instead of complaining, the line she used was, "how can we work together instead of stepping on eachother's foot". I thought i was dealing with a person with over 30 years of experience. I wish there were more people like Chereda in this world...