I received my keys to my new home last April, BIG THANKS to this lady! I knew Charm from high school and I’ve always known her to be a person of great character and a good heart. I started following her business Instagram @cogrealestate and I saw how she had worked with so many families in purchasing their homes prior to the pandemic and during. I kept her in mind just in case I wanted to take the plunge into the housing market world! I’m grateful I did! Charm was very professional and stayed transparent throughout my FIRST HOME BUYING journey! Buying in this pandemic housing market is no easy feat, especially for a single-income buyer! We came across major competition and offers way out of my league. After 2 biddings against investors, Charm put on the “charm” (sorry, had to throw in the pun) and was able to make a very sincere but strong case on my behalf to the seller! What Charm really did was be honest and stayed transparent which I do believe won the seller over in the end. I am so forever thankful to her! During the escrow there were times that were uncertain (as I was told by many experienced home-buyers is a given) and Charm always took the time to communicate via call, text or email to reassure me that she was working behind the scenes on whatever task it was and that she would follow up with me as soon as she heard any news. Charm is reliable, communicative, honest, and always has your back! These qualities overpowered any uncertainty which makes this journey more enjoyable and memorable! The best day really is the “keys day” where Charm hands you your new keys! Charm was so sweet to bring balloons, cupcakes and a gift! Which I thought was the final proof of her love for the real estate business and the families she works with. You will have the best and most memorable home-buying experience! I’m literally over-the-moon!! I HIGHLY RECOMMEND Charm!! You absolutely will not regret it ??!! #choosecharm