Superior Real Estate service, unimpeachable integrity, and always looked out for my best interest.
Charles Garland is nothing short of an exceptional Broker! He went above and beyond the entire time while guiding me through the Sale AND Purchase of a home simultaneously.
Charles spent hours answering questions, providing info on comps in the area and how long listings similar to mine stay on the market. I was concerned that my house would be tough to sell given it was lacking one or two key features. Charles made the process incredibly easy and took numerous extra steps many other Realtors don’t … like providing staging tips; having professional photographs AND video taken; listing the home on various marketing platforms and even designing an eye-catching mailer. He left no stone unturned.
When I saw my listing I was blown away. His hard work and expertise of what it takes to sell a home really paid off - my listing looked amazing and knocked out the competition. He was at the home to meet every prospective buyer to highlight key features of the home. The third prospective buyer that saw the property put in an offer and my house went under contract 4 days after it was put on the market. Charles walked me through every step of the closing process and provided detailed checklists and e-notes to keep the process (and me!) on track. He dealt with “challenges” with urgency and the utmost professionalism. Most of the time, I was unaware of a potential issue as he diffused it quickly. He even anticipated potential needs … such as a lease back on my home in the event the closings didn’t occur on the same day. Clearly he focuses on his clients’ best interest! Thank you!!
Charles - There is no way to express how much I appreciate the tremendous value of working with you on both transactions. In the often-mercenary real estate industry, you stand out as real pillars of integrity and honesty. The service you provide your clients is invaluable! I will continue to recommend you to colleagues, friends and family seeking extraordinary services.