I am 81 years old and needed a home 30 miles from where I currently live. Charlene helped me find the perfect home. I feel like she was very helpful and responsive to everything I needed to know and do. She made everything so easy far me. I feel like i now have someone I can trust fully to take care of anything I may need to do in the future. I consider her my forever friend. I would highly recommend her to any one needing a agent.