Charlene is a caring, committed, consummate professional who gets the job done.
Our family worked with our realtor, Charlene Diamond, during a particularly stressful stage of life for us. Given that each family member lived in a different part of the country, we were highly dependent on Ms. Diamond to maintain clear, direct, and open communication with each of us during the entire process. During our first meeting with her, Ms. Diamond was keenly attentive to our expressed needs. She was confident and assertive about her expertise, while demonstrating the utmost respect and compassion towards our elderly mom's wishes, before her passing. Ms. Diamond promptly and consistently updated us on each new development during the process; kept us on task, especially in terms of the massive amount of paperwork required; tactfully proposed market-savvy revisions to negotiations when needed; proactively initiated creative solutions when encountering potential deterrents for the sell of the home; and reassured us all along the way that she was 100% dedicated to selling our late mother's home for the best price possible. Based on our experience, Ms. Diamond embodies excellence with caring. She delivered on every promise she made to us, which is why we strongly recommend her and consider her a realtor of the highest integrity and professionalism.