Caroline's profile

Caroline's reviews

  5  
Caroline has 44 reviewsacross 7 different locations, showing 12.
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Caroline's qualities as told by our client reviews: dedicated, well-prepared, stress-free process, supportive, clear communication, responsive, local expert.
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Buyer review
Great Agent
7 months ago
Great Agent

My husband and I loved our experience working with Caroline. She was very knowledgeable of the market. She let us ask all the questions we needed and she was quick to give us answers even though we were in another state. We would highly recommend Caroline to anyone looking to buy a home.

Buyer review
Above and Beyond customer service
11 months ago
Above and Beyond customer service

Ms. Caroline took care of all of our needs. It started with a few texts and emails, a couple of calls and us setting up time to see the homes. We were moving from PA to SC. Ms. Caroline spoke with us about the different areas in SC and where we could find homes we were looking for. We made a list of homes and Ms. Caroline and Ms. Donna, her mother, cleared out their schedule for 4 days. They showed us every home we asked to see and when we asked to relook at 2 of the homes, she came after church to show the homes. Being out of state we could not get there for inspections, etc. Ms. Caroline took care of all of them. She even found contractors to come out and provide estimates for repairs. She negotiated a great price for us and helped us get the home we were looking for. She followed up and communicated with us regularly to keep us up to date and to be sure we did not miss any deadlines. This was a great experience. I would use Ms. Caroline again. I highly recommend her for all of your real estate needs!

Buyer review
Caroline and her team are awesome at their profession!
11 months ago
Caroline and her team are awesome at their profession!

From our initial contact to our closing, which was a little over a year, Caroline listened and considered our needs and found the right home for us! She understands the challenges of relocating, as we were moving from Vermont, and was our liaison here while our house was being built. She kept us informed and helped with the few issues that arose through the process. She was extremely easy to connect with and was very quick in getting answers to our questions! We consider Caroline and Donna, our first friends of Florence ! They are so much more than realtors! In summary, Caroline and her team made this a seamless move! I would definitely recommend her !!!

Buyer review
⭐️⭐️⭐️⭐️⭐️ Exceptional Buyer Representation – Highly Recommend Caroline
11 months ago
⭐️⭐️⭐️⭐️⭐️ Exceptional Buyer Representation – Highly Recommend Caroline

Working with Caroline and Donna was one of the best decisions I made during my home purchase. From start to finish, she was incredibly professional, responsive, and detail-oriented. She took the time to understand what I was looking for, guided me through every step of the process, and consistently went above and beyond to protect my interests. Caroline and Donna were a strong advocate during negotiations and always provided honest, strategic advice. Her local knowledge and calm, confident demeanor made what could have been a stressful experience smooth and efficient. I felt fully supported from the initial offer all the way through closing. If you’re looking for an agent who truly represents you and makes your goals her priority, I’m beyond grateful for her hard work and professionalism and would absolutely work with her again

Seller review
She took my worries away
12 months ago
She took my worries away

As a first-time home seller who has been out of the market for 30 years, I was unsure about the process, but Caroline put me at ease right away. She is knowledgeable, experienced, honest, and thoughtful. She kept an open line of communication with me throughout. So grateful to have had her working with me.

Buyer review
Moving from Vermont to South Carolina
12 months ago
Moving from Vermont to South Carolina

My husband Tim and I decided that we wanted to move to South Carolina from Vermont after our recent retirement. We knew nothing about the area when we first met with Caroline in May 2024. Caroline was wonderful to work with. She was so knowledgeable and patient with us as we looked for the property that fit our unique criteria. She was very easy to communicate with from Vermont and ultimately found us a lot in a new development to build on. She then became our eyes and ears as she went by our house weekly to check on the progress and send us pictures. She was also quick to get answers to any questions we had for the builder . We finally closed on our home in May 2025. We are so thankful that we chose Caroline to work with . She made a usually very stressful process go very smooth!! We would definitely recommend her to anyone moving to the Florence area!!

Seller review
5 Stars - would definitely recommend
about 1 year ago
5 Stars - would definitely recommend

Caroline was very helpful and knowledgeable. Communication was great and she was always quick to respond. She was able to quickly resolve issues found during the process. I would definitely recommend her to others.

Buyer review
Above & Beyond
over 1 year ago
Above & Beyond

My wife and I first home, we looked at everything under the sun. From projects to new construction, she answered every question, put to rest every concern, I could not be happier with the experience and expertise Mrs. Helms brought to this experience. Cant thank her and her team enough for taking there time making sure we made the right decision.

Seller review
Seamless Tranasction
over 1 year ago
Seamless Tranasction

I live in Florida and needed to sell a property I owned in South Carolina. Caroline was very skillful, professional and polished. I had no issues throughout the process and would highly recommend Caroline.

Seller review
Quick sale, excellent experience!
over 1 year ago
Quick sale, excellent experience!

Open, honest and professional. I was able to review and sign documents online which was a blessing since I live out of state. The process was quick and as easy as they could make it. I was kept informed throughout the process.

Seller review
Caroline was awesome!!
almost 2 years ago
Caroline was awesome!!

Caroline was very friendly and easy to talk to. She knows the area and understood exactly what we were looking for. She is very knowledgeable and professional and found us our forever home!!

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