We selected Carol Zhang mostly because our community members suggested her. We also did our research too. After we are done with selling our house, I can confirm that our experience is great! We just sold our first house and didn't know many things about that process. Fortunately Carol explain everything. She was knowlegable about market conditions, helped to fill the forms, etc. She monitored the Title Company and helped us to communicate when we were unable to reach somebody. So, she made our experience smooth from the very beginning to the end. We are very thankful to Carol!

We had an amazing experience working with Carol. She is very professional, transparent and precise with her communication. She made sure that we got the best deal for our home. She is very knowledgable about the south bay housing market. From our initial contact with her to the house listing was just a week and Carol took care of each and every step in the whole process. She delivered on all the promises she made and went above our expectation. Highly recommend her.

Carol is very knowlegable and attentive to detail. Her assessment for prep work and timing on scope of work was right on target. Timing is for prep work and listing is seamless. Very professional and again knowledgable. I would choose Carol for everyone of my transactions. Thank you Carol!

carol是一名很出色的房屋销售。她很专业，对房屋所处地理位置，社区特点，市政规划，户型结构都会有完整分析；她很耐心，对房屋交易时需要的各项条款、操作流程，她都能及时、准确的推进；她富有责任心，很准确的向我们提供买卖建议，准确的估算房屋的市场价值，反复的与对方销售进行价格谈判和斡旋。她具有真正的服务精神，是处处为顾客考虑、真心为顾客利益着想的销售，谢谢她的努力与付出。 Carol is an excellent salesperson of houses. She is very professional and has a complete analysis of the location of the house, the characteristics of the neighborhood, the municipal plan and the structure of the house; she is very patient and is able to communicate all the terms required for a house transaction in a timely and accurate manner, she is very responsible and accurately advises us on the purchase and sale, accurately estimates the market value of the house and repeatedly negotiates and mediates with the other party to the sale on the price. She has a true spirit of service and is a salesperson who looks out for her clients and has their best interests at heart.

Carol treats you as a friend instead of a client in the whole process. Instead of encouraging you to offer a high price, Carol would evaluate the situation and stop you from acting wild, which is important in nowadays's market. Carol does not only help you buy/sell a house but also introduces contractors, load agents, and shares all kinds of experiences she had with her own house. She even came to our house to remind us to pay property tax on time. Carol is someone you can rely on if encounter any question or issue during the house buying/selling/maintaining process. I'd highly recommend Carol if you are looking for a great agent in a long run.