I purchased a home through Carol. She was able to negotiate on my behalf, provide me with referrals, and made sure that the closing process went smoothly. The whole time I felt at ease that if any issues arose, she would get them resolved quickly. It was a great experience! I would recommend Carol for any home buying experience.
In a market that is currently very strange, Carol was communicative, supportive and encouraging. She was always there to answer my questions and promote the sale of my home. When I got an offer she was ready to negotiate to get me the best deal and close the sale quickly. Carol was a great agent to have during my sale.
We had an outstanding experience with Carol as our selling agent for our house. This was our second time working with her, and once again, she exceeded our expectations. Carol’s reliability, trustworthiness, and deep knowledge of the market made the process smooth and stress-free, even though we were out of state. Her data-driven approach to analyzing comparable properties ensured we priced our home perfectly—not too high to linger on the market, but not too low to leave money on the table. She was incredibly responsive, always ready to lend a hand, and went above and beyond to make everything seamless. Carol’s dedication and expertise made all the difference, and we highly recommend her to anyone looking for a top-notch realtor!
Carol Hertel: responsive 2023 Carol immediately responded to our first inquiry to sell, suppling us with data, as well as insights from her experience in this market. We didn't take action at the time, Carol Hertel: organized We reached out to her again this summer 2025, she greeted us with the same eagerness & she had kept a file from our earlier contact, so she was ready to give us the updated information. Carol Hertel: knowledgeable & connected When we reviewed property in Oregon, we turned to Carol for advice on our VA loan requirements. Carol was familiar with the loan rules & introduced us to a VA specialist which enabled us to make the right connection to our lender. Carol Hertel: 'Get it done' Within days of our decision to sell our home in Lakewood, Carol had the professional photography done, printed, listed, advertised & on the market. Professionally printed 'key feature' cards placed within our home, fliers mailed within the market area. We had viewing appointments the very 1st day it was listed & requests days after. Carol Hertel: individual attention Although our home was mid-market & Carol also had million-dollar listings as well, we always found her available to our questions & needs. Carol Hertel: realistic & timely We were advised that the listings in the market were excessive & we ought to expect at least 45 days. We had 2 offers within 2 weeks, due to Carol's ability to market correctly. Once we accepted an offer, Carol kept us on a timeline with daily communication, explaining everything as we encountered each new area of the process. Carol Hertel: RESULTS House photography July 31st, Listing Aug. 1st. Two offers within 2 weeks. Because an extension was requested, Sale closed Oct. 4th /12th. Carol Hertel: service & connected beyond When we required a more 'seasoned' realtor in the Oregon market, Carol found us a recommendation, who has helped us buy our new home. Carol Hertel: Kind, personal, Professional, knowledgeable, capable, Wonderful!
Carol is literally the best realtor ever. Her attentiveness, care, professionalism, knowledge and dedication are unparalleled. Carol helped us both with buying our house in 2021 as well as selling it in 2025. She goes above and beyond. I couldn't recommend her enough.
The experience we had with Carol Hertel was for us to trust in her ability to be the best professional person she is to take care of our needs with respect for us and keeping us so informed along the way with details. She took care of everything. I must say she is the best.
Carol gave very good advice, was a strong advocate, and went the extra mile. Her knowledge of the market made this a quick transaction. Highly recommend
Carol is great and had to negotiate through some tough things to get me the house that i wanted for the right price. She is great!
I had the pleasure of working with Carol Hertel on a complex property sale involving two separate sellers and an attorney, with one seller living out of town. Carol went above and beyond in every aspect of the process. She personally packed and shipped personal items for the out-of-state seller, assessed the property, and provided invaluable advice on necessary maintenance. She also arranged for an excellent maintenance crew and housecleaner, coordinated all required tasks, and frequently checked on the vacant property to ensure everything was in order, including preventing pipes from freezing. Her dedication, attention to detail, and exceptional service made a challenging situation much more manageable. I highly recommend Carol for anyone in need of a reliable and dedicated realtor. Thank you Carol!
Carol was a highlight of the buying process. She shoots straight and is always kind. Being a first time home buyer I had LOTS of questions and I was thankful that I could ask her anytime.
Had an excellent excited with Carol Hertel. She is the smartest, kindest, and most reliable agent I've ever had.
