Carol Castillo

This was our second time working with Carol. This time, she helped us sell the same home she helped us buy just two years ago! She was vital during this process since we live out of state and COVID made traveling tricky at times. Carol went above and beyond to make sure that our first time as home sellers was a positive one. She is very responsive, down to earth and realistic. We had been plotting for several months on when the right time to sell our home would be and when that time finally came, she was more than ready. Our home was listed within days of making the decision and within 48 hours, we had 14 offers! When small hiccups arose, Carol was quick on her feet and ensured that everything worked out in the end. We ended up with the best offer for our family and walked away very satisfied with the entire experience! We will definitely use Carol if we decide to move back to the area and will continue to refer her to everyone we know with home buying, selling, and renting needs in the Hampton Roads area!

Carol is one of the best person I have ever worked with. She's nice, warm, patient and really down-to-earth. Carol is willing to go out of her way to point out both the good and bad of a house, no sugar coating the truth or anything like that. And she's willing to put the time and effort in finding the home you are looking for. It has been an absolute pleasure to work with her in finding my perfect home. And in the process, I have also made a lifelong friend. I am definitely going to look for her whenever I plan on buying a new house again.

Carol was truly amazing. I was selling a house in Norfolk from overseas and the house needed an overhaul. She was so consistent with follow through, realistic about the market and prices and solution focussed when there was a hiccup. I could not be more pleased. If you have any concerns about your realtor as ethical, look no further. I'd trust any real estate deal to Carol.