We were first-time home buyers looking for a waterfront property with a decent train commute to Boston - Sounds like a long-shot, but Carol was so patient. She learned our taste and suggested homes that met our criteria. She also used her experience to steer us clear of homes that had issues we didn't see. Carol went to many showings with us over a long and competitive search process - she was always on time and prepared with a printout of the listing for us to take notes. Carol also prepared several offers for us, often including complicated details around clauses - again this was a super competitive time for home buying with low interest rates, and we were looking for waterfront in MA on top of that. Carol was very familiar with rules and regulations in both RI and MA - she knew what we could and couldn't do in offers, even as the laws were changing. She knew the best ways to communicate and represent our interests. She also had a strong sense for the ethics involved in realty and always acted in a way that was professional and fair. Once we had an accepted offer, Carol helped us assemble a great team and coordinate efforts to make sure we were hitting all the deadlines. Our closing got particularly stressful towards the end and Carol was moving things along and helping us plan for different scenarios as things were changing rapidly. And best of all, Carol is clearly motivated by making her clients happy. Carol was patient and encouraging - she took the time to learn about us and what we liked. She reminded us that the house for us was out there, time was on our side, we don't need to compromise on a home. She was always making sure to do right by us and by others. She was in our corner, rooting for us from day one. So glad and honored to have worked with her!