Brian and Karen of Illustrated Properties are the real deal! Their professionalism, expertise and candor were evident from the beginning. I actually had an extremely difficult/impatient cash buyer. Brian and Karen not only helped facilitate smoothing over rough negotiations, but guided and reassured me (a first-time seller) during the entire process of selling my house. My house sold for an unprecedented amount at the time, for that particular model. I am a very happy customer, to say the least! Lisa