Bonnie and Charlie are a dynamic duo that bring in a lot of experience, pragmatism, and great persistence (which is needed in this market). Loved working with them and getting our first multi-family thanks to them!
Bonnie and Charlie are a dynamic duo that bring in a lot of experience, pragmatism, and great persistence (which is needed in this market). Loved working with them and getting our first multi-family thanks to them!

Bonnie and Charlie were amazing to work with. They were really patient with us and were always here to answer our questions. Very professional, organized, and helped us work through all the details and process. Bonnie truly knows the market and made great recommendations for us. Bonnie and Charlie are nice to work with and I would highly recommend them.

I have been working with Bonnie Lai for a few years. This is the second property she represented us. She is very professional and knowledgeable about the market with great expertise in negotiations. She is a lovely person to work with and always brings us good luck.

Bonnie is great. Our offer was lower than others but she had a great strategy so we were able to beat other competitors. She is now helping me with finding tenants for my investment property, it’s a pleasure working with her, I highly recommended.

I started looking at homes with Bonnie and Charlie in the fall of 2022, I paused my search but kept in touch, and restarted looking in January of 2024. And I just closed on my apartment in February! Bonnie and Charlie were great to work with over the past year and half, they were very informative and answered all my questions as a first time home buyer. I highly recommend them to anyone looking for a home in the Boston/Cambridge area.

Bonnie and Charlie make a great team, now adding Bee it is like tiger with wings! We highly recommend Luxe for selling, buying and renting a property -- your realtor quarterbacks will always deliver a touchdown even at the hardest time of the market! Team Luxe Go Go Go!

Bonnie knows her stuff & is there for all the questions, worries, & forms to complete through the process of buying/selling real estate. I bought my first home with her many years ago & trusted her to help me sell it, I was supported as much then as I was this time. Go with Bonnie!

My family has worked with Bonnie on many sale transactions in the past on a few investment properties. We are out of state investors and Bonnie's incredible work ethics and communication skills have always out us at ease. She could navigate complex transactions in timely manner. We have recommended her to our other out of state buyers and they also had a great experience with her!

Bonnie is an exceptional realtor! Bonnie helped us rent out our condo for years and helped us as we navigated the decision of continuing to rent vs. selling. When we ultimately decided to sell, Bonnie patiently and thoroughly guided us in our property repairs, drawing from her many years of experience. The virtual staging greatly exceeded our expectations! Her communication and responsiveness during showings were incredible. It's clear why she is a top rated agent! Thanks to her efforts, we sold our property above asking. Always genuinely kind, friendly, super professional, and honest, Bonnie is a highly experienced real estate agent you can count on... a true gem!

Bonnie represented as as investor-buyers on a recent purchase. She has deep expertise and experience in the Boston market. Her expertise helped us zone in on which neighborhoods to consider, why, and her nuanced recommendations helped us filter properties in or out. This gave us confidence about every offer we made. Her extensive experience meant that she could anticipate which way a property would go, understand the sellers' mindset, and was always correct about the price that will get the deal done. Bonnie was professional, patient, and never pressured us. She was available day or night to answer questions and move quickly if we needed to. She guided us from the start of our buying journey and answered every question along the way. Highly recommend Bonnie if you're looking for a strong and experienced RE agent for your needs.

Bonnie was very responsive during our 6 month search for a home. When it came to put in an offer, she knew exactly what to do to get us the house. She was very knowledgeable about the market and I’m glad we trusted her instinct.

I worked with Bonnie and Charlie over 2-3 months as a first time homebuyer. Both were great with walking me through the entire process of viewing property, submitting an offer, and closing. They answered any questions I had and were very supportive. They never pushed me into making any particular decision which was very much appreciated. They would be the first I'd call for any future buying/selling in Mass.