Not only did Bob help us sell our house for more than our asking price, he knew which upgrades to spend on and which to skip, to add maximum value for minimum cost. He seemed very knowledgeable about both the buying and selling side, which allowed him to gauge prospective buyers' sentiment and to recognize the strategies that each of their agents employed. This was crucial, since we had multiple offers. Ultimately, we closed free of contingencies. Throughout the process, I always felt like I was in good hands. His relaxed, confident demeanor helped make the entire experience stress-free.