Mrs. Ibarra was extremely helpful and kind. From the get go, she was very knowledgeable and attentive. She never let an email go by without responding to it (and let me tell you, I emailed her A LOT). I am very grateful that she was the agent helping us find our home. My partner and I are very picky, so it took some time finding the right place for us. However, Betsy took her time and made sure that she showed us plenty of rental properties to make sure that we got what we wanted. No matter if it was late during the week or really early during the weekend, she made time to show us houses. She was always available. Betsy not once complained or made it seem as if I was being annoying (which I probably was, given the amount of texts and emails I sent her). I've had other encounters with agents before and none of them were as impressive as Betsy. I personally get nervous and weird around new people, but Betsy did not make me feel that way at all. It was as if I was dealing with a friend. Not many people have that quality or give off that vibe. If you are looking for a professional, knowledgeable, patient, and kind real estate agent...Betsy Ibarra is the person to contact.