Working with Charles was a great experience. He was responsive, professional, and truly understood how to navigate a bank-owned property from start to finish. Communication was clear, deadlines were met, and he handled every detail with care. I appreciated his persistence and attention to follow-through, and I would gladly work with Charles again.
I've known the Russells (and many on their team) for a very long time. As a result, I have come to expect only top notch service. But I found my seemingly hard-to-reach expectations falling short of how well they have taken care of our realtor needs! We've bought and sold multiple homes through them and every single time we have been blown away by their attention to details that weren't even on our radar. And Bethany's immaculate eye for design and staging were no doubt what drew people in to view, and make offers, on our properties. I have never felt like a client with them. I've felt like family. And I cannot imagine doing business with anyone else.
over the past 5 years we have used the Russel's to buy/sell several houses. every transaction has been awesome! always kept up to date on the buy/sell process. Bethany has a great eye for staging. I would highly recommend using Bethany and her team!
Bethany helped us with a very challenging situation - we had already moved out of state and were trying our best to get our house sold at a decent price during a downturn in the market. Not only did she advise on updates and decor for the house, but she also had recommendations for services we needed AND helped manage some of the projects that had to be completed. Beyond that, she even helped us to continue to get mail and packages that had been sent to our old address AFTER our closing. Bethany answered all of our questions and helped reassure us throughout the process. Her experience and expertise in real estate was a life saver in helping us move on to the next chapter of our lives. We are so thankful for everything she did to help us sell our home!
Thank you so much for all that you did to help me get our home sold. Y’all were the best from the beginning all the way to the closing. We couldn’t be happier. Charles had to put up with me calling him relentlessly over so many things. We did it! On to the next chapter. You guys are the best. Thanks again!!
Top-line service. Customized care. There are many more superlatives for Russell Realty, but let’s get to it. Charles and Bethany Russell are simply the best, whether you’re buying or selling your home. From getting your home ready for the market (marketing, staging, etc.) to house hunting, the Russell’s have got you every step of the way. Their support staff is amazing, and they treat you - truly - like family. I only wish there more than 5 stars to give.
My realtor was totally fantastic! From tips on how to get the house ready, then staging it better than any interior decorator could possibly do, to handling the paperwork and closing details so that there was no mess no stress for me. She and her team are superlative professionals! I am using them again to find and buy my next house.
