Susan's profile

Susan's reviews

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Susan has 60 reviewsacross 33 different locations, showing 12.
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Susan's qualities as told by our client reviews: clear communication, proactive, responsive, local expert.
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Seller review
Fast and responsive
10 months ago
Fast and responsive

Susan wad very quick and responsive to our questions and needs. She explained the steps and processes we would need and was really good with her representation on our behalf.

Buyer review
Working with Susan was a great experience!
10 months ago
Working with Susan was a great experience!

Susan is a great real estate agent! Very knowledgeable,very professional and best of all in my opinion she didn’t try to pressure me into purchasing something to make a sale.I highly recommend Susan to anyone looking for a home!

Buyer review
Best choice we could've made
10 months ago
Best choice we could've made

She kept us up to date, got all information we asked for and was right by our side the entire way through the process. Such a wonderful lady, highly recommend Susan to anyone looking to buy a home.

Seller review
Amazing!!!
10 months ago
Amazing!!!

She goes above and beyond

Seller review
Exceptional Agent Who Went Above & Beyond
10 months ago
Exceptional Agent Who Went Above & Beyond

Susan Kroll is hands-down one of the best agents I’ve ever worked with. Our sale in Belleville, IL was full of unexpected challenges: lender delays, last-minute issues, and more curveballs than I can count. Through it all, Susan remained calm, proactive, and relentlessly committed to getting the deal to the finish line. She communicated better than anyone else involved, solved problems that weren’t even hers to solve, and handled every obstacle with professionalism and determination. I’ve worked with agents across the country, and Susan stands out as a true professional who goes far above the standard. If you get the chance to work with her, take it, you’ll be in good hands.

Buyer review
Very responsive
11 months ago
Very responsive

Any time I had questions, She would help guide me through the next step.

Seller review
Susan was amazing to work with!
11 months ago
Susan was amazing to work with!

Susan went above and beyond to sell our parsonage. She exceeded our expectations from start to finish. She communicated with us and put things in terms we could understand . We were truly blessed to be able to trust her completely with all the hard work that went into this sale. Selling the parsonage was a hard decision to make for our Church, but she made it so much easier with her kindness and understanding. We would recommend her to anyone, she was a true blessing to us at Roe's Dale Baptist church. Thank You Susan and God Bless you!!!

Seller review
Amazing Agent
11 months ago
Amazing Agent

Susan Kroll is an agent with great knowledge in the business of the realestate world. She was able to help me get a buyer two weeks into the sale of my house. She was also able to put me in the right direction when little issues popped up. I highly recommend this lady as your agent.

Buyer review
Great experience!
12 months ago
Great experience!

Susan was very helpful in every aspect! She made sure i knew exactly what was going on at all times. She just helped make the process seamless, I cannot recommend her enough!!

Buyer review
Knolageable
about 1 year ago
Knolageable

Honest,good communication, responsive, and kind.

Buyer review
Above and Beyond
about 1 year ago
Above and Beyond

Susan was amazing from the very beginning. She was willing to meet the same day we wanted to view and stayed consistent when we put in an offer. She answered every question we had from start to finish. As first time home owners we went in completely blind and she made the entire process less stressful. I would and have recommended her to everyone we know thinking about buying a home. Even after closing Susan stayed in contact to make sure we loved our home.

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