Heroel & Monica's profile

Heroel & Monica's reviews

  5  
Heroel & Monica has 172 reviewsacross 45 different locations, showing 12.
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Heroel & Monica's qualities as told by our client reviews: well-prepared, patient, dedicated, supportive, responsive, clear communication, local expert.
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Buyer review
(Translated by Google) I thought it was impossible to buy my house at the time I was trying to do it
over 7 years ago
(Translated by Google) I thought it was impossible to buy my house at the time I was trying to do it

(Translated by Google) I thought it was impossible to buy my house at the time I was trying to do it, until I met Monica and Harold, they guided me and helped me acquire my home. My eternal gratitude for your dedication and professionalism. Thank you The Cuervo Team! (Original) Yo pensaba que era imposible comprar mi casa en el momento que lo estaba intentando hacer, hasta que conocí a Monica y Harold elllos me orientaron y ayudaron a adquirir mi hogar. Mi eterno agradecimiento por su dedicación y profesionalismo. Gracias The Cuervo Team!

Buyer review
We had an excellent experience!
over 7 years ago
We had an excellent experience!

(Translated by Google) When we bought our house we had an excellent experience with The Cuervo Team, over the years they have continued in contact with us and have helped some of our friends and family with the sale and purchase of their home. A team of highly recommended experts with personalized attention. Tatihana Pozo (Original) Cuando compramos nuestra casa tuvimos ina excelente experiencia con The Cuervo Team, al pasar los años ellos han seguido en contacto con nosotros y han ayudado a algunos de nuestros amigos y familiares con la venta y compra de su hogar. Un equipo de expertos altamente recomendados con atención personalizada. Tatihana Pozo

Buyer review
Exceeded our expectations!
over 7 years ago
Exceeded our expectations!

The Cuervo Team has definitely exceeded our expectations. Heroel and Monica always go above and beyond to make sure you are a satisfied customer. As individiuals, they are very warm people and more than our realtors they have become our friends. I would definitely recommend their business.

Buyer review
The Cuervo Team was a pleasure to work with!
over 7 years ago
The Cuervo Team was a pleasure to work with!

The Cuervo Team was a pleasure to work with. We were first time home-buyers, Monica and Heroel were very knowledgeable and patient throughout the entire process. They have become our family realtors as they have helped several family members in their home purchases and sales. I wouldn’t hesitate to recommend The Cuervo Team! Look forward to working with them again in the future for any other home buying needs.

Buyer review
My family and I are so thankful with the Cuervo Team!
over 7 years ago
My family and I are so thankful with the Cuervo Team!

My family and I have relocated several times in different countries/cities and I have come to two conclusions: 1)Any realtor can help you buy a house but very few can help you find a home and 2) Any realtor will take the commision but very few will truly care about you. Regarding my first point, The Cuervo Team REALLY knows the Avalon Park area. They clearly define "must-haves" and narrow down the potential homes, which saves tons of time and energy. I LOVED the fact that they know the layouts of houses in the community by heart, they know which streets have more kids coming out to play, they know which streets have more traffic, etc.... they appeal to your life style as part of house selection... see? you're not buying only walls and a roof but also a style of living. I loved the house we ended up buying! Regarding my second point, when my family and I relocated from NY to FL we ended up in a "limbo" due to closing dates and remodels in FL and NY. Monica and Heroel from the Cuervo Team let my family stay at their home and were very kind and generous, they helped us with their school registrations, utilities, etc. Now, you tell me: would any realtor do that for you? Disclosure: I don't particularly like writing reviews but truth is I enjoy doing it when I feel it is a retribution (of sorts) for a job well done. THANKS MONICA & HEROEL FROM THE CUERVO TEAM.

Seller review
Highly recommend
over 7 years ago
Highly recommend

Very professional and knowledgeable about the field. The fact they are bilingual contributes a lot to make real state process smooth to others whose their language is Spanish.

Buyer review
(Translated by Google) My husband and I recommend The Cuervo Team, especially our agent Monica!
almost 8 years ago
(Translated by Google) My husband and I recommend The Cuervo Team, especially our agent Monica!

(Translated by Google) My husband and I recommend The Cuervo Team, especially our agent Monica. Monica and Amy were a great help in the process of our new home. The process was transparent, they were always available to answer our questions and concerns. God continue to bless this team. (Original) Mi esposo y yo recomendamos al equipo The Cuervo Team, muy en especial a nuestra agente Monica. Monica y Amy fueron de gran ayuda en el proceso de nuestro nuevo hogar. El proceso fue transparente, siempre estuvieron disponible para contestar nuestras preguntas y preocupaciones. Dios continúe bendiciendo este equipo.

Buyer review
Monica Cuervo with Keller Williams was awesome...
almost 8 years ago
Monica Cuervo with Keller Williams was awesome...

Monica Cuervo with Keller Williams was awesome helping us to find our perfect home! She was very patient as we were unsure of what area we wanted to live. Her staff was extremely accommodating and prompt when we wanted to look at a house, completely at our convenience. And when we did find the perfect home, Monica and her team were quick to get things rolling. We hit a couple of snags during the process of purchasing, which is to be expected when buying a home, but Monica was quick to respond and to help us understand just what was happening and how to handle situation and what was needed from us or the lender or the seller. Her assistant Amy was just as awesome getting in touch with us when needed, answering our questions, if she didn’t have an answer right away she found it out and always stayed in touch with us. Another team member Clay was so helpful by showing us homes any time, any day. His input was key to some of the choices we made. We couldn’t be happier with our home or with Monica and her amazing team!! We can’t thank them enough! Definitely recommend them for your future dream home purchase!!

Buyer review
Cuervo team is amazing
almost 8 years ago
Cuervo team is amazing

We were treated like family. These guys from Cuervo team are very proffessional. We enjoyed the purchasing experience every step of the way! Cuervo team is amazing. THANK YOU !!!

Seller review
I can't say enough great things about the...
almost 8 years ago
I can't say enough great things about the...

I can't say enough great things about the quality of the Cuervo Team's professionalism. Heroel , Monica and Amy worked diligently to get my house sold and closed. It is always challenging to sell or buy a home but the Cuervo Team backs you through each and every step of the way. They are excellent at marketing and have a positive attitude and take charge management style. It allows you to sit back and relax knowing you are in good hands. Heroel has excellent negotiation skills and Amy is always responsive when you need to communicate with them for any reason. I would use them again in a heartbeat! Bonnie Garrett

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