I was introduced to Ashley thru Home Town Equity Mortgage once I had qualified to buy my first home. I expressed that I was completely out of my element and she respected that. She often times told me several different ways to accomplish different tasks that I needed to perform. She was available for all my meltdowns while I navigated thru the hoops you jump thru with a process of purchasing a home. The night I put my offer in for my home was at 11pm and she was there with me every step of the way. I would recommend her services to any first time home buyer.