She is the best person to go to when you are starting out. She helped us put down points that narrowed our search. Helped us identify keys features that were important. She respected all our opinions and requirements and helped us find the perfect home! She went way and beyond to visit homes with us and was very flexible. We felt very comfortable with Arlene. Highly recommend her!!

We are first time home buyers and Arlene was kind enough to walk through the entire process. Given her experience & high amount of knowledge, she was able to identify pros and cons for us that we couldn't envision, which was really useful. We appreciate the fact that she always kept us appraised of what was happening proactively. She is always responsive, approachable and we found that we could ask any query, which made it very comfortable to work with her. Overall, an extremely positive experience.

Arlene is a professional realtor who is patient, smart and empathetic. She understands her clients' needs very well and isn't pushy when showing/buying properties. She is genuinely interested in making sure that her clients are happy with their purchase than forcing them to buy some property for vested interests. She has vast experience in real estate and can immediately gauge the pros & cons of a property including about the surroundings. She has shown us 20+ properties and has maintained similar enthusiasm for every property showing. Her safety measures during the peak covid are truly commendable. I can wholeheartedly recommend her for future clientele.

Arlene was extremely helpful and knowledgable. She new what needed to get done and helped us with what needed to be accomplished.

Arlene Lu was very professional and knowledgeable of her craft. She guided us with our home purchase from start to finish, always there when we needed to talk to her. She never left any question unanswered, tried her best to explain things we don't understand. She was very thorough and orderly with her work, a quality my husband & I appreciated very much. I would definitely recommend her to my family and friends who might someday need a Realtor.

Arlene will work with you on getting the right house for your situation. We were first time buyers and especially in the current hot sellers market she helped us make creative offers and eventually get us the home we loved.You will always be able to get hold of her and she answers questions to your satisfaction. Highly recommend Arlene.

Arlene was the second real estate agent that I worked with. The first one didn't work out, and advised that I not submit an offer on the house I ended up buying. A friend recommended Arlene. She advised that I put in an offer, even if it was a long shot. She put pressure on the listing agent to accept a backup offer. I ended up getting the house. Even after the sale closed, Arlene continued to check in on me and make sure everything in the house was working, and that I had the necessary permits filed. Ultimately, Arlene made my dream house a reality, and through the entire process made me feel like I was her only client. I would absolutely recommend her to anyone I know.

We were referred to Arlene by a friend of ours and we couldn't be happier that she was our agent. She went above and beyond in advising us and guiding us through the whole process of first home purchase. We were new to California, and she understood our needs as a family and came up with great recommendations taking into account all our needs. She was very patient with us through the entire process as we familiarized ourselves with the area. And when it came to putting down an offer, her white glove treatment (she actually hand-delivered our offer) , along with her perseverance allowed us to win our first bid that we made, at a great price (actually less than what redfin/zillow) were recommending at the time. I highly highly recommend Arlene for anyone looking to purchase a home.

Arlene was a referral from my friend. An excellent agent, she listed my rental property in Nov 2020 and sold within 2 weeks. Arlene further helped me to identify a 1031 exchanged property by the timeline. I was very pleased with the way Arlene represented me. Arlene was extremely helpful, open, transparent, and reliable through the whole process. I highly recommend Arlene.

We worked with Arlene to buy our first home in the Bay Area. She came highly recommended through a colleague. Arlene is very professional and experienced in the real estate market. She educated us on the whole process, answering all our questions patiently, explaining everything with consideration since we were new to whole process. She always made every effort to share her honest opinion without being pushy. Also given her past experience as a loan officer, she was of immense help throughout the mortgage/bank process, following up with various folks diligently and helping us close the deal on time, smoothly. I highly recommend her and we look forward to working her again in the future.

Buying your first home is a bit daunting to navigate the whole process and it is like the first big investment. I was referred to Arlene from my friend as he had great experience with her as an agent. I liked the fact that she scheduled some time with us to go over all the expectations as the first step and how patient she was in trying to explain all the jargons. She was very responsive, helpful in pointing out if there are any problems and a sweet person to talk to during home showings. She helped us to come up with good offer assessment when we wanted to proceed further. She has good knowledge about loan processing because of her previous experience and it helped us in keeping track of intermediate timelines for closing the escrow. Overall, I would say I had a very fulfilling home buying experience.

Arlene is a very knowledgeable, seasoned and organized agent. She was ahead of the game in every detail of our purchase which made the entire transaction easy and seamless. Her follow through is extraordinary and I would highly recommend her services. Thanks Arlene!