Was an easy experience! As I bought from out of state, Anna was very helpful in showing me properties virtually, and made sure to give me the "good" and the "bad" about each property I was interested in. Kept in contact with me and even called me on the weekend when there was a problem created by my mortgage company - she made sure that I was aware of the problem and that it was dealt with so I could make my offer. She made sure to send me messages and reminders about paperwork and deadlines so I kept on top of things when I found the property I wanted to close on. She also worked very hard to make sure that my closing date was adhered to! Overall very good experience, she was helpful and kind through out the process. I was a first time homebuyer and apart from the regular stress that comes with homebuying, Anna made sure it was an easy process!