I had a very good and positive experience with Anna. She basically held my hand, explained things, especially when it came to signing documents. She listened to what I wanted and didn't want and kept me in alignment with that and my budget. I appreciate her expertise in answering my questions about everything from builders, neighborhoods, the process, etc. She works fast and kept me in the loop at all times. I really liked working with Anna. She always had a smile and a hug.