Amy's profile

Amy's reviews

  5  
Amy has 14 reviewsacross 7 different locations, showing 12.
over 3 years ago
"Amy is a consummate professional - excellent with communication (frequent, accurate and thorough);

"Amy is a consummate professional - excellent with communication (frequent, accurate and thorough); knowledgeable about our neighborhood, specifically, and Rocklin, in general; adept at monitoring the market and anticipating quickly changing trends; and was always encouraging and sensitive to how stressful selling a home can be. Amy got in front of every step of the process to ensure there would be no roadblocks on our end and even monitored the buyers and their agent, sending "gentle reminders" when action items needed attention. She held our hands when necessary, as well as every vendor and inspector to ensure our interests were well represented. Our sale went through without a hitch but her work didn't stop there. She facilitated communication with the title company to help us transfer our tax base to our new home after all was said and done. We truly cannot recommend Amy enough to anyone looking to buy or sell their home. She will work tirelessly on your behalf, is so smart and knowledgeable about real estate sales, and is also just a very nice person."

over 3 years ago
"Amy went above and beyond with helping selling our home

"Amy went above and beyond with helping selling our home. We are so grateful for her knowledge and professionalism during this stressful time! We couldn't have picked a more perfect agent. She's is absolutely wonderful to work with!!"

about 4 years ago
We couldn't speak more highly of our experience with Amy!

We hired Amy to list our home last year and we couldn't speak more highly of our experience with her. First, she was prompt, scheduling a followup meeting within our first week working together. She came to this meeting equipped with a report of the market in our area with an expected return. At the time she also explained the roles of some her team and how they be supporting us throughout the process. It was nice to know who would be handling the list and transaction from beginning to end. Amy walked us through the entire process and even connected us with a great gardener, staging company, and a professional photographer who helped make our home pop during the showings. She was extremely knowledgeable about all things real estate, always available to talk to us, calm us down when things felt stressful, and explain every little detail of what was happening throughout the sale. Her negotiation skills are also impressive! She became a friend and we appreciate all she did for us. Her professionalism and knowledge made the process smooth and a lot less stressful, allowing us to focus on our move. We highly recommend her for selling or buying a home! Thank you, Amy!

about 4 years ago
She is super knowledgeable about the area and a phenomenal negotiator.

"I like to take this opportunity to explain about my experience working with Amy on the sale of my house. I contacted Amy on January 19th to discuss the process of selling my property in Roseville and by January 26th, my house was on the market. Even though she was out of the state due to a death in the family, she did all the pre-work that needed to be done in a very short time period until she returned to Roseville in a few days. The pre-preparation work before listing the house on MLS included staging (she has professional stager) and a professional photographer which made a huge difference to reach to as many interested and qualified buyers as it could. After 4 days or a couple of open houses, I received 9 similar offers (almost every offer was over asking price ranging from $15k to $40K over listing price) which she worked very hard to negotiate the sale price to get a high dollar for my property. She communicated very thoroughly from the beginning of the process to the close of escrow and helped me to make the best decision that worked the best for my unique situation. If you read this, don’t look further as you have found one of the best realtors who is super familiar with Placer and Sacramento counties. She is super knowledgeable about the area and a phenomenal negotiator. I would highly recommend her and cannot Thank her enough to make this whole process as smooth and stress free as possible."

over 4 years ago
"We had an exceptional experience with Amy MacKenzie

"We had an exceptional experience with Amy MacKenzie. She was pleasant, kind, professional, knowledgeable, and took the time to listen to what we wanted. She took care of us and we trusted her judgment and instincts when it came to the sale of our house. It sold on the first weekend of open house! Wow! My family and I are extremely glad we chose Amy to sell our house. You're in good hands with Amy. Just read her profile. What more could you want in a real estate agent? Dear Amy, You were outstanding! Thank you so very much for all your hard work and for your kindness. You never made us feel pressured or stressed out. We will always remember you. God truly brought you into our path for such a time as this. God bless you."

almost 5 years ago
"Amy turned out, not only to be a great realtor, but also a good friend

Amy turned out, not only to be a great realtor, but also a good friend. She truly listened to everything I had to say, about my thoughts, my concerns, my stories, and my mother's story. She was very nice to my aging mother. When Amy heard some of my stories relating to my Christian belief and it's affects on my life, she was willing to pray with me that all would be well and God would watch over my family and I. That meant a great deal to me. During the process of selling the home, Amy kept in touch with me often and kept me up to date and current on everything. She was truly a blessing and a great new friend to have. I would recommend her to anyone out there.

almost 7 years ago
Amy made our whole real estate experience seamless

Amy made our whole real estate experience seamless. Her knowledge of her job made us feel very comfortable and confident. We never had any doubt that We picked the right person to help us with the sale. She is very Trustworthy and Awesome! Amy is also a Great communicator. She was always available to answer questions and kept us up to date on each step of the sale. We would highly recommend Amy to family and friends.

almost 7 years ago
Amy is very professional

Amy is very professional. She knows her business thoroughly and provided excellent customer service throughout the process. Amy was our realtor for the purchase of our new home and for the sale of our old home. I highly recommend Amy for any of your realty needs.

almost 7 years ago
She was extremely responsive and always willing to communicate

Our journey with Amy started a little slow, as does everything, when you are trying to get to know a new person and understand each other. Amy took the time to get to know my Wife and I during this process and developing what we hope is a lasting relationship with her and Lyon. She was extremely responsive and always willing to communicate. Once we had an accepted she became a bulldog, negotiating the best the deal possible for us. I would definitely recommend her to any person out there looking for a house in her area.

over 10 years ago
My parents recommended Amy. My first...

My parents recommended Amy. My first impression of Amy was a little uncertain at first, it was a rushed visit for both of us so we didn't really get the chance to know her. After that day I was looking at a bunch of houses online and had a list of almost 10 houses. I figured it would be difficult for us to look at all of these in one day and that she would only be available in the mornings, nothing late. She was so excited, she told us whatever day and time worked for us as long as the other party was ok with the date and time. We went looking at 8 of the houses because we had twin babies so it was a little difficult. She even helped with our twins when they got fussy, she was so great with them! We asked so many questions, and she had answers for practically everything, and if she didn't know, she would find out. She always made time for us to go looking and she always responded back to us in a timely manner for any questions we had. She is really caring. The house we decided to go with had some water issues in the past that we didn't know about right away, and she was really concerned for us. She told us to really think about it, and make sure we were happy with our inspection. She told us multiple times that we could back out of this because of the previous water damage in case they didn't fix it properly. She really wanted us to be happy in the house we picked. She never once tried to rush us while we looked at houses, talked to her on the phone, or with the closing of the deal. She's an amazing Realtor, and we still keep in touch with her. I would recommend her to everyone. I could go on about all the great things and knowledge she has but then I think people wouldn't finish reading this.

over 10 years ago
I very much appreciate all that Amy Mackenzie...

I very much appreciate all that Amy Mackenzie has done to help me to complete my 1031 exchange in a very short period of time - about 2 weeks! And I’m very pleased with all that she have done for me! She is very thorough, hardworking and professional and always doing things with my best interests in mind. I also very appreciated how she were on top of things and how she kept me informed every step of the way. She did a lot more for me than I ever expected from a Realtor. I’d definitely highly recommend her to anyone who wants to sell or purchase a property. Amy, thank you again for doing such a GREAT job as my Buyer's Agent!!

over 10 years ago
About three years ago we came in contact with...

About three years ago we came in contact with Amy MacKenzie while searching for a house in the Roseville area. It was a difficult time and there were multiple buyers in the market with very few homes to purchase at the time. We came into contact with Amy after using another agent with another company that didn't know what he was doing. We were losing out on multiple offers with another agent. We basically stopped working with him and found Amy. What a difference! First off she is a fantastic agent with great knowledge of the market. Great personality and beyond friendly. Patient and kind the type of person you want on your team! We found a house in Crocker Ranch and initially lost the bid but ended up getting the deal with the hard work of Amy and her company Lyon Real Estate. She got the deal done period! We will use her again on are other house that we will be selling soon. She stays in contact with us all the time. I would highly recommend her to anybody and I have! She stops by with thank you gifts. Christmas cards and gifts. It's not the gift its her customer service! She has become more than an agent she is a dear friend. She's the best!

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