Nikki made a difficult process easy and pleasant.
Typically I do not normally participate in surveys, however, in this particular case the service was so outstanding, I felt compelled to answer the invite.
Normally, I can pick apart any service and describe how they could’ve done a better job. However in this case Nikki was so experienced, professional, personable, pleasant and proactive, there was nothing negative to improve upon.
Nikki made complicated issues easy to understand, in order to make the proper decisions. I could tell she was a seasoned professional the way she handled various unforeseen obstacles successfully.
I thank God, Nikki was in my corner through this whole process.