We enlisted Sue to help sell our prior home and buy our current home. All of our interactions were with Sue and not an assistant, call center, etc. Selling Process: Prior to listing our home for sale, Sue walked the home and provided real suggestions to help the home show better. Sue will give you her honest opinion which may not be exactly what you want to hear. I.e. potential buyers may be turned off by the décor you cherish. "Knowing" that is a possibility and then hearing that aren't exactly the same. Regardless, we followed instructions and the listing went live on Thursday. Two days later we had our first offer on Saturday! Buying: Sue was with us through each step of the purchasing process. Her negotiating style was aggressive, but not excessive. We were able to come to an agreed price with the seller in one day. At every point of the process from contract to closing, Sue was sure to keep us up to speed with any correspondence received. Overall: As stated earlier, we always dealt directly with Sue and never an assistant. If anything, Sue over communicates by keeping her clients informed with ANY and ALL correspondence updates asap. Sue is by no means rude but she is honest and will give real feedback. We have recommended Sue to family members and while our family does not have any plans to move in the near future, we wouldn't hesitate to work with Sue again.
Sue Hedlund
