From our first meeting last spring, we liked Matt a lot. He gave us great advice about prepping, staging, move planning, and market strategizing, and was a valuable resource to the tradespeople who could help us make the house shine. And, most importantly, he connected us to the folks who bought the property. It wasn’t all smooth sailing, though. While we realize real estate agents have a demanding job, there were a few occasions (more so on phone than in-person) where we didn’t feel we had Matt’s full attention. There were instances where we submitted requested info and Matt would later request it again, not remembering we had already submitted it. Understandable if it’s once or twice. But if happened enough times where it was noticeable. There were a couple instances where he forwarded us feedback (e.g. inspection reports, replies from potential buyers, etc.) without providing any of his input or letting us know about further steps he took that weren’t indicated in the feedback/reports. While we appreciated his forwarding us things as soon as he was able, it would have been helpful to have gotten his input /further actions/suggestions about the information so we’d have a more complete picture when reviewing things for the first time. That said, and overall, Pardee got the job done, and our house sold and we are grateful. Matt enlisted Elle Davidson to get us over the finish line when he had to leave for a long-planned trip to Europe, and she stepped in admirably to make it happen.
Matt Freeman
