Batting 1000!

[We also posted this review on Zillow in February 2019.] Raquel has sold two properties for us. The first was a duplex rental in 2017. The initial realtor we worked with turned out to be unscrupulous, using our home as the “poor” comparison in order to promote other, more lucrative properties. Fortunately, Raquel came to our rescue. She was very professional. She explained to us how to ethically and legally switch from our first agent to her. She gave us an honest assessment of our likely bottom line. She provided constant updates both to us and to the brokers at her company, Keller Williams, so each step went smoothly. Even more impressive was Raquel's personal service. She arranged all the open houses around our schedule. She printed and distributed flyers herself. She pointed out which minor fixes were worth doing to raise our asking price, and which we could do without. She even got down and dirty, doing some of the fixing side by side with us! And always, always with a smile and a cheerful attitude. Fast forward to 2019. We had become “empty-nesters” and needed to downsize. Raquel took us to a few sites, and within our FIRST DAY of siteseeing, found a new home that was just right for us! As to the home we were leaving, we had had a small house built on the same lot as the main large one. We feared the property might be hard to sell, since most buyers would not be looking for such an unusual arrangement. Back came Raquel. Of course, she helped us pack and move out our belongings. Then she cleverly marketed our home as a high-end offering. She added aerial photos and had show furniture professionally arranged. In a special advertising campaign, let other realtors know about it before listing on MLS, so their own clients could have an “exclusive” pre-sale look. Result? We had two parties trying to outbid each other within 48 hours of the house going on the market. We accepted an offer within five days, and closed escrow within one month!