Having Caren as our real estate agent was a true delight. She is a consummate professional with a genuinely warm and caring personality. Caren made herself readily available to us for any question or concern we may have had. She is excellent at communicating and making sure we were fully aware of every step of the process. She even went the extra mile for us… literally driving us several miles out of her way when we unexpectedly needed a lift. We highly recommend her to anyone needing assistance from a realtor. She will make what could be a stressful situation a real delight. Thanks again Caren!

Where to begin? For more than 3 years, Caren has helped me with multiple real estate transactions...purchasing a condo for one of my children, selling my home of 24 years, and finding the perfect townhome for me to purchase. All of this has occurred in the midst of multiple significant surgical procedures for varying reasons, and also in the midst of a hundred year pandemic. Caren would email potential new homes to me, knowing I couldn't do anything about that at the moment. Through all these years, Caren stayed in touch regularly, while knowing that my medical care team wouldn't allow me to even leave my yard or have my adult children closer than 6 feet from me during the pandemic. She just wanted to share with me what was available and to discuss the pros and cons of various properties in order to get a better perspective on what appealed to me and what would work for me. She was always upbeat and encouraging and exhibited infinite patience during all those years. When it came time to sell my home and purchase my new one, she was spot-on in advising what to update for a really good sale price, what didn't matter, and how to structure a winning offer on the new house I wanted. When my house went on the market, we had multiple offers within hours and had a signed contract at an exceptional price in less than 24 hours. Caren is amazing and so dedicated to her clients. She really knows the real estate business and loves what she does! Even 6 months later, Caren emailed me a day or two ago just to see how I was doing. She's just amazing and is now not just my realtor, but my friend! If you're considering a purchase or sale, please call Caren! She's simply amazing!

Hard working woman… kept in touch with us… sold us the right home at the right price… helpful even after the sale… a wonderful person to work with… she continues to be helpful with our move

Thank you so much to Rachel Helms. What a great experience selling our house. Rachel was very professional and truly cared about getting us the best possible offer out there. Thank you again. You were a pleasure to work with.

Caren was wonderful from start to finish during our first time home-buying journey. Determined to find us a home we would love for years to come, she trekked around to properties all over the triangle in search for "the one". Despite our many questions along the way, Caren was incredibly patient and always up for an adventure to look at new homes. Her communication was fantastic and she was always up for a call. We're so thankful to have had the opportunity to work with her and so grateful she helped us make this amazing house our home!

Caren worked nonstop for months trying to find a property that would meet my needs in a very challenging market. We met for many showings, and even though I said no a lot, Caren continued to be positive, professional, and determined to find just the right one. Caren takes time to get to know you, your family, and what is important to you for your new home. I’m very happy to say we finally found the right one. It was Caren’s dedication, knowledge of her profession, and familiarity with a large geographical area, make her the ideal real estate agent. Thank you, Caren, for everything. I am finally home.

Rachel Helms is an amazing realtor/broker. I’d recommend her a thousand times. She’s extremely responsive, kind, caring, and honest. Rachel made me feel so safe during this process as a first time homeowner. Not to mention the bonus of meeting her lovely daughter making it feel more like a family experience then a realtor. Thank you Rachel our family is grateful for all your hard work in getting us into our new home❤️

I cannot say enough great things about Rachel Clare Helms. We had been searching for a realtor for some time. No one felt like a good fit. They were to busy or bothered to help us Navigate this journey. When I say Rachel has gone above and beyond for us it's truly and understatement. From her calming British accent to her bull dog British attitude you will feel like you are her only clients. She fought so hard to find us the perfect home for our family to settle in. I can only imagine how amazing she would be at selling a home. If you are looking to buy or sell don't pass up this AMAZING realtor I can promise you won't regret it. Not only did she become our realtor but also a friend through this process! With this housing market you need a top knotch Realtor and I promise you Rachel Helms is exactly what you need!

Caren helped us navigate the purchase of our new construction build while we were living out of state and we could not be happier with the service we received from her. Caren was in constant communication with us about the progress of our house and visited the site many times to keep us updated. She was extremely professional, knowledgeable, and an absolute pleasure to work with. She's made the purchase of our home a smooth and stress-free process. We cannot say enough amazing things about her and will definitely be recommending her to everyone we know for their home buying or selling needs!

My husband and I recently bought a house and used Caren as our realtor. We are so thankful we had her by our side, especially in this difficult buyers market. Not only did she walk us through each step, but she also went above and beyond for us so many times! She was always willing to answer our questions throughout the process, day or night, weekday, or weekend. She was such a wealth of knowledge and had great resources. Caren is an excellent realtor and we would work with her again in a heartbeat.

When my husband and I started building our home, the plan was to rent or AirBNB our current home. Fast forward months and months, the desire to be landlords became undesirable so the conversation of selling our home started. My husband wanted to know who we should use as a sellers agent since I know so many realtors across the Triangle due to my business. We threw some names around and Rachels name kept popping up. I wanted someone who would go to bat for me, have my best interest at heart, knew the market and trends and all the craziness and most importantly, knew the art of negotiation. This is key folks, negotiation skills. This IS a “sellers market” but don’t be fooled, it takes skill to tread through these waters. Rachel and her team descended upon my home and their reports were very thorough so we knew how to price the home to sell. I’m happy to report the sale went through and Rachel was amazing from beginning to end. Highly recommend Rachel Helms, so much so I know I’ll be using her again.

I highly recommend Caren for your real estate agent. She's been working with me on a home purchase for 3 years, through the pandemic and several serious illnesses. She recently found the perfect home for me, and has been so patient, supportive, encouraging, friendly and professional. Caren is an expert real estate agent and on a scale of 1 to 10, with 10 being the best, Caren deserves at least a 12. Thank you, Caren, for making this long journey an enjoyable experience!