Terri makes the whole experience of selling your home effortless & looks out for your best interests

Terri Monksfield of Flex Realty was exceptional in selling our home in Prescott Lakes, AZ. From the very beginning her communication style was outstanding. Responsive texts and proactive updates kept us fully informed every step, even while traveling. I was able to manage the entire sale remotely without even being in the state, which was a huge plus. She immediately jumped in to resolve issues with the previous unresponsive Rosenbaum property managers who claimed the home was rented, securing keys, garage openers, records, and canceling their listing. Her market knowledge was impressive. She provided solid comps, recommended starting around $559k, and advised practical cost-effective prep: professional carpet cleaning (tenant-paid), selective repairs including a new door, painting, and disposal that improved appeal without overspending. The home attracted multiple showings and offers within days of listing. Negotiation skills delivered strong results. Terri skillfully managed competing interest, guided us to the stronger $554k cash offer over a contingent VA backup, and smoothly handled inspection credits, contingencies, complex title and family trust paperwork, and HOA details. Professionalism went far above and beyond. She coordinated vendors affordably, personally helped clear our storage unit, assisted with utilities, and even protected my mom from a scam check. Patient, reliable, and a true problem-solver, Terri made the entire process efficient and successful. Highly recommend her to anyone selling in the Prescott area!