Patient, Knowledgeable, Flexible, and Well Connected

As first time homebuyers, we had so many questions and we had received so much conflicting information. Shannon makes herself available after hours, on weekends, and even on holidays. Communication is vital for showings, questions, and updates. We have heard so many horror stories about terrible home-buying experiences. There is no doubt in my mind that Shannon single handedly prevented our experience from being a disaster. In this purchase specifically, so many issues could’ve impeded us, but Shannon was there at every potential wrench in the plan to reduce our stress levels and help us figure out a solution. For example, we spoke to 4 different lenders, who made us jump through a thousand senseless hoops, before Shannon recommended the lender, who ultimately got us to the closing in 3 weeks. Another example, she warned us not to buy 4 of the homes we saw. One had severe mold. Another house had serious foundation flaws. Another one had signs of termite damage that we never would’ve noticed. She helped us save time/energy by being open and honest about what she was seeing during the showings. Her thoughts about the different houses are valuable. Once we found a home, we encountered another hiccup when the title company gave us incorrect information about a specific Ohio law. Shannon had the experience and contacts to consult to rectify the situation in a matter of days. There are so many stressful situations that could arise when buying a home. Your agent should not be a contributing stressor. Also, if a rare situation presents itself and Shannon doesn’t know how to help, she has amazing contacts. She will not hesitate to dig for the answers you need. I cannot say enough wonderful things about this woman. Highly recommend!