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Our reviews

  5  
42 reviewsacross 13 different locations, showing 12.
almost 3 years ago
Excellent work with Susan

I chose Susan because I have seen many houses sold with help from Susan in my neighborhood. She is highly experienced and organized in preparing the showing and during the process of contract and closing. My house was on the market on Friday, and I got the contract on the following Monday. I would definitely recommend her if someone asks me for the best real estate agent in town.

Susan Richter

Susan Richter

  5   (16 reviews)
about 3 years ago
Wonderful to work with

We found Susan was right on top of everything we needed to get done for the sell of the house. She was able to provide us with the names of people we needed. She knew the area and the price points for homes sold before we met with her the first time. We would recommend Susan to anyone who it selling or buying. Her staff is great to work with also.

Susan Richter

Susan Richter

  5   (16 reviews)
about 3 years ago
Richter--is a very experienced real estate broker

I have used Susan Richter to sell several houses over the last half dozen years. She and her team are well organized, knowledgeable about the Durham market, and willing to help you price your property to secure your best possible outcome. I first held a real estate broker's license from 1977 for about 40 years hence, and later worked as a mortgage loan officer. I have met many brokers and Susan is one of the best.

Susan Richter

Susan Richter

  5   (16 reviews)
over 3 years ago
Excellent communicator and very professional

Susan did an excellent job selling our house. She communicated with us often and listened to our needs. She was very professional during the actual sale and contract period and walked us through every step of the process. I would highly recommend her to anyone.

Susan Richter

Susan Richter

  5   (16 reviews)
over 3 years ago
Best in Durham

Susan Richter did an amazing job getting more than my asking price. I am so grateful for her expertise and knowledge of the local market. My third time working with her!

Susan Richter

Susan Richter

  5   (16 reviews)
over 3 years ago
Professionalism and Results

Intuition, skill, wisdom, professionalism, care. That’s a quick summary of our impression of Susan Richter and Team’s performance in selling our house in Durham. To begin, just after we made a decision to sell our home, we got a call from Susan. Don’t know how she intuited our need, but we knew about her professionalism and results. We worked together on how to “pitch” the house based on its layout and features - it was an unusual type that would appeal to atypical buyers. We received level-headed, experience-based and effective guidance on what repairs and improvements we should make to bring the house to market-ready. One of the most challenging aspects of the sale was our move to a location 900 miles away during these preparation activities. Susan and her team were able to work with us as if we had remained in Durham. All activities, forms, and exchanges of information were handled quickly and effectively, including the closing and its preparation. We were fully aware and appreciative of their diligence and dedication. Our confidence placed in Susan and her team went far beyond expectations, and we enthusiastically recommend them.

Susan Richter

Susan Richter

  5   (16 reviews)
about 4 years ago
We had an excellent experience working with Flex during the sales process.

Felix had excellent knowledge of the Raleigh market and provided us with statistics for our review. Felix made suggestions on how to prepare our house for sale to obtain the maximum price in our market. His suggestions and recommendations for staging our home was excellent and the right call to enable us to obtain top price for our home. Felix recommended a very qualified person (Ann Taylor) to stage our home for sale which Felix and Ann worked exceptionally well together.

Felix Lee

Felix Lee

  5   (1 review)
over 4 years ago
We have worked with Ellen on several occasions...

We have worked with Ellen on several occasions. First was the sale of our home on Cornwallis Road. The task of preparing our house to sell seemed overwhelming at first, but Ellen was so amazing, not only walking us thru the process but physically jumping in and helping. She also helped us buy our new home. Last summer we called Ellen again to help us list and sell my in-laws house because they had passed away that summer. It was an estate sale so the entire process was exhausting, but again Ellen jumped in and helped in every way possible. The process of emptying the home during such an emotional time could have been a lot harder, but she not only helped us thru that process but assisted the bank/trustee in every way she could. We would recommend Ellen for any real estate work because she is so knowledgeable, but also is willing to jump in and do whatever it takes to make the process less stressful.

Ellen Corliss

Ellen Corliss

  5   (13 reviews)
over 4 years ago
I was really nervous about selling my house...

I was really nervous about selling my house, but Susan Richter put me right at ease. She is very professional and certainly knows the market! Communication is very important to me, and Susan was always quick to respond. I always felt confident that she was there for me. Susan, thank you so much for a wonderful experience! I highly recommend Susan to anyone who is considering buying or selling!

Susan Richter

Susan Richter

  5   (16 reviews)
almost 5 years ago
Susan Richter and team did an excellent job for us! We are very satisfied with the experience and ou

Susan Richter and team did an excellent job for us! We are very satisfied with the experience and outcome after working with Susan. Susan went above and beyond by sending her assistant to collect due diligence check when we were unable to drop it off. She also offered excellent recommendations for lender, appraiser, closing attorney.

Susan Richter

Susan Richter

  5   (16 reviews)
about 5 years ago
We were pleased with Susan and her assistant, Loren, during the entire process

We were pleased with Susan and her assistant, Loren, during the entire process. They were very professional and understood what was important to us. We would particularly recommend Susan if the client is interested in selling/buying in the Treyburn area. She is most knowledgeable and has an excellent record of sales.

Susan Richter

Susan Richter

  5   (16 reviews)
about 5 years ago
Simply the best.....Heidi was amazing!!!! Her...

Simply the best.....Heidi was amazing!!!! Her extensive knowledge of the market and responsiveness helped us find the perfect home in a truly crazy market!!! She was extremely helpful! Can't thank her enough for doing such a great job!!!! If you are looking for an agent, look no further, Heidi is the Top Choice!!!!

Heidi Grable

Heidi Grable

  5   (2 reviews)
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