Bought with Yvonne Russell from Realty ONE Group Mendez Burk | El Paso
Enchanted Bluff Drive El Paso TX 79911
Amount undisclosed
SingleFam
•About this property
Buyer's review
Yvonne Russell is an awesome realtor whom puts the customer over profit every time
Yvonne Russell is an awesome realtor whom puts the customer over profit every time. Her genuine concern for ensuring we weren’t taken advantage of and was getting the best deal showed throughout the process. Mrs. Russell, protected our family investment by constantly monitoring the build and keeping me informed including videos and photos because I was stationed out-of-state during this entire process. Although after 9 months of back and forth the builder backed out of the deal by terminating my contract without due cause. They did not want to address the deficiencies found during the post build inspection and instead opted to cancel the contract they had with me. Mrs. Russell, assisted us in trying to address our concerns and get this deal closed but unfortunately the builder refused to work with us. I thank her for always being honest, professional and straightforward. As a veteran military member at times our families face difficulties and constant movements. You want someone like Yvonne having your interests front and center and protecting you along the process even if we lost our chance to own a dream home because of a difficult builder. We back in the market now and I will not be going forward with anyone except Yvonne Russell. She takes care of military and does right by them. She puts honesty and integrity over profit margin every time which is a rarity in the home buying industry.
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